oki bet Privacy Policy

oki bet ("oki bet," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the oki bet platform. This Privacy Policy describes how we collect, use, store, share, and protect personal information in connection with your use of the oki bet website and all related services (collectively, the "Platform").

This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission ("NPC") of the Philippines.

This Privacy Policy should be read alongside the oki bet Terms & Conditions, which govern your use of the Platform generally.

For the purposes of the Data Privacy Act of 2012, oki bet is the personal information controller in respect of the personal data collected through the Platform. oki bet has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Privacy Policy and applicable data protection law.

You may contact the oki bet DPO at any time using the contact details set out in Section 15 of this Privacy Policy.

oki bet collects the following categories of personal data:

3.1 Identity and Contact Data

• Full legal name;
• Date of birth;
• Philippine mobile number and/or email address;
• Residential address (province, city/municipality);
• Government-issued identification number (e.g., PhilSys ID, passport, driver's license, SSS/UMID).

3.2 Financial Data

• GCash or PayMaya account details (mobile number only — we do not store full wallet credentials);
• Philippine bank account details used for deposits and withdrawals (account name and number);
• Transaction history, deposit amounts, withdrawal amounts, and account balances.

3.3 Technical and Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Pages visited, features used, and time spent on the Platform;
• Login timestamps and session duration;
• Cookie identifiers and similar tracking data.

3.4 Communications Data

• Records of your communications with oki bet customer support (live chat transcripts, email correspondence);
• Feedback, complaints, and survey responses submitted to oki bet.

3.5 Responsible Gaming Data

• Deposit limits, loss limits, and session time settings you have configured;
• Self-exclusion requests and cooling-off period records;
• Responsible gaming assessments where applicable.

oki bet collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access and interact with the Platform, including through cookies, web beacons, and server logs;
• Third-party sources: Identity verification data from government-issued ID documents you submit; payment verification data from GCash, PayMaya, or your Philippine bank where necessary to process transactions.

oki bet processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving promotional communications from oki bet;
• Contractual necessity: Where processing is necessary to perform the contract between you and oki bet — specifically, to operate your account, process deposits and withdrawals, and provide access to games and services;
• Legal obligation: Where processing is required to comply with applicable Philippine law, including anti-money laundering obligations under the AMLA, PAGCOR regulatory requirements, and tax reporting obligations;
• Legitimate interests: Where processing is necessary for oki bet's legitimate business interests, such as fraud prevention, platform security, and improving the quality of our services, provided those interests are not overridden by your rights and freedoms.

oki bet uses the personal data we collect for the following purposes:

• To create, verify, and manage your oki bet player account;
• To process deposits, withdrawals, and other financial transactions in Philippine Peso (PHP);
• To verify your identity and age (21+) in compliance with PAGCOR requirements;
• To detect, investigate, and prevent fraud, money laundering, and other illegal activity;
• To comply with our legal and regulatory obligations, including AML reporting to the Anti-Money Laundering Council (AMLC);
• To provide customer support and respond to your enquiries and complaints;
• To administer bonuses, promotions, and loyalty programs;
• To enforce our Terms & Conditions and other platform policies;
• To send you service-related communications, such as account notifications and security alerts;
• To send you marketing communications about oki bet promotions and offers, where you have consented to receive them;
• To monitor and improve the performance, security, and user experience of the Platform;
• To support responsible gaming initiatives, including monitoring for signs of problem gambling and administering self-exclusion requests.

oki bet does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary and permitted by law:

7.1 Service Providers. We engage trusted third-party service providers who process personal data on our behalf, including payment processors (GCash, PayMaya, Philippine banks), identity verification providers, IT infrastructure and hosting providers, and customer support platform operators. All service providers are contractually bound to process your data only on oki bet's instructions and in accordance with applicable data protection law.

7.2 Regulatory and Law Enforcement Authorities. oki bet may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other competent Philippine government authorities where required by law, court order, or regulatory directive.

7.3 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of oki bet's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

7.4 With Your Consent. We may share your data with other third parties where you have given your explicit prior consent to such sharing.

oki bet uses cookies and similar technologies (such as web beacons and local storage) to operate and improve the Platform. The types of cookies we use include:

• Essential cookies: Required for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without affecting Platform functionality.
• Performance cookies: Used to collect anonymized data about how users interact with the Platform, helping us identify and fix technical issues and improve user experience.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics cookies: Used to understand aggregate usage patterns on the Platform. Data collected through analytics cookies is anonymized and does not identify individual users.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the oki bet Platform. For more information on managing cookies, refer to your browser's help documentation.

oki bet retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements;
• Financial transaction records are retained for a minimum of five (5) years as required under the Anti-Money Laundering Act;
• Customer support communications are retained for three (3) years from the date of the interaction;
• Technical and usage data collected through cookies and server logs is retained for up to twelve (12) months.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with oki bet's data disposal procedures.

oki bet implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the oki bet Platform;
• Encryption of sensitive data at rest, including financial account details and identity documents;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security assessments, penetration testing, and vulnerability scanning;
• Multi-factor authentication for administrative access to systems containing personal data.

While oki bet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that poses a risk to your rights, oki bet will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by oki bet:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy;
• Right of access: The right to request a copy of the personal data oki bet holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to oki bet's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

The oki bet Platform is strictly restricted to individuals who are 21 years of age or older, in compliance with PAGCOR regulations. oki bet does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and report the matter to the appropriate authorities where required.

If you believe that a minor has registered on the oki bet Platform, please contact us immediately at [email protected].

oki bet primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines, oki bet will ensure that such transfers are made only to countries or organizations that provide an adequate level of data protection, or that appropriate contractual safeguards are in place, in accordance with the requirements of the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.

oki bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. Where changes are material, we will notify registered players via email or an in-platform notification prior to the changes taking effect. The "Last updated" date at the top of this Policy will be revised accordingly.

Your continued use of the oki bet Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we protect your data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by oki bet, please contact our Data Protection Officer:

• Email: [email protected]
• Subject line: "Data Privacy Request" or "Privacy Policy Enquiry"
• Response time: Within 15 business days of receipt of a verified request

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:

• National Privacy Commission (NPC)
• 5th Floor, Delegation Building, PICC Complex, Pasay City, Metro Manila
• Website: privacy.gov.ph